Frequently Asked Questions

It is really simple to sell your car on Instacar. All you need to do is register on the site and then click on sell your car tab or sell vehicle button on the homepage and follow the prompts.

You will receive an email from one of our staff that will notify you that your add has been approved and activated, please allow up to two hours for this process to complete.

No we do not. Please check our allied services at the top of our homepage for companies that do provide financing or contact the dealer who stocks the car you are interested in, most dealers provide financing options to potential buyers.

If you find a car that you are interested in, you can click on the listing and at the bottom right of the page, you will see reveal phone number, when you click on  reveal the dealer/sellers number will be revealed to you, there is also an option to send an email or chat via whatsapp with the dealer.

If you are a dealership and would like to upload your listings in bulk, please forward your CSV or XML document to listings@instacar.co.za and one of our staff members will do an bulk upload, depending on the amount of listings the time for this process may vary.

Definitely! If a dealer or seller refuses you to see the car you would like to purchase, it should raise immediate red flags for you as a buyer. If you are taking a test drive in a vehicle you are interested in buying, read your article about things to look out for when test driving a vehicle, found here

This is completely dependent on each and every dealer. Feel free to contact the dealer and find out if they do accept trade-ins.

Whoops! That is not good, if you cannot find that car after searching for it on the home page. Use the vehicle request function on the top of the page under the buy a car tab or send us an email at support@instacar.co.za, with our vast network of dealers we will most likely be able to get you the vehicle which you are seeking.

A listing is an advertised vehicle on the Instacar platform.

At Instacar we do our upmost to make sure that every dealer is legitimate, if you however feel hesitant about a dealer, please contact us immediately at support@instacar.co.za or phone us at +27715810145 and we will assist you as best possible. Please feel free to read more about how to safely purchase a vehicle here

Simply login to your account and click on my profile, then navigate to settings, you will easily be able to change any dealership information in the settings menu.

Instacar is a premium South African automotive platform. Our platform was created by car people for car people. The platform is used  selling new and used vehicles. We also provide the latest news, reviews and local vehicle promotions.

Yes! When you are done uploading a listing, you can go to My Profile then click on listings, edit move down to gallery and move the photo you want to be displayed to first in line.

We welcome all feedback from users. This provides us with useful information that we use to improve our site and offerings. If you do have feedback please fill in this form or send us an email directly at support@instacar.co.za

There are two options available for those who want to remove listings.

  1. login to My Profile and click on listings and then choose delete on the listing which you want to remove.
  2. Login to My Profile and then click on listings and then choose edit and scroll down to Offer Type, here you can select the option Sold, this will then place a sold label on the listing but the listing will remain present on Instacar.co.za until the listing days expire and it is automatically removed by the system.

Yes! This is a great way to get your products noticed! Get in touch with us at info@instacar.co.za for more information on front page and banner advertisements.

At Instacar every listing is reviewed by our team. This is part of our own quality control. Please be patient our dedicated team will approve your listing as soon as possible.

Our promotions change often, as they are dependent on local manufacturers and dealers. If you would like to keep up to date with the latest news, reviews and promotions sign up to our newsletter here, if you would like to promote your latest deal or promotion with us please contact us at info@instacar.co.za

Thank you for finding it! We strive to give our customers the best experience possible. However from time to time things miss the mark. Please send us a description of the bug or error to it@instacar.co.za and one of our team members will go bug exterminating or error fixing as soon as possible.

The account process may take a few minutes. There are also instances where you may need to check your spam or junk mail folder. If however you have not received an confirmation email please feel free to contact us here or at support@instacar.co.za and one of our friendly staff members will assist you as soon as possible.